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Instructions
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Listing
1) Main tab: General settings such as:
a. If you have also purchased the Web Based Work Request add-on: Require an equipment or location to be specified when a work request is submitted.
b.Require an equipment or location to be specified when an unplanned work order is created (it does not apply when the work order is being modified).
c. Disable deletion of a work order once it is created (a work order # assigned). This will prevent work orders from being accidentally deleted. This is useful if you need to keep track of every work order number assigned for auditing purposes.
d. Change the number of days from the default 30 days in a period for Statistics. Do not make this too large as otherwise system performance will suffer as the statistics are periodically refreshed.
e. Option to automatically insert the user name & date in the work order feedback whenever the work order is updated
f. Daily when program starts, email pending work orders & reminders: If this option is selected, once a day when the program is started it will email out all pending work orders and work order reminders to technicians. You can specify how many days a work order should be overdue to send a reminder. Note: If no one runs the program that day - no work orders or reminders will be sent out that day!
2) Requests tab: Work request processing is available only in FastMaint Professional edition. You can get or send alerts by email SMS/ text messages when a work request is received or updated. You can also turn on the ability to receive work requests by email.
3) Barcodes tab: Print and use bar codes in FastMaint. Requires the bar code module add-on to be purchased. More details of each bar code option is available here.
4) Email tab: Email account settings. You will need to specify both receive email settings (POP3) as well as send email settings (SMTP).
5) Initial settings tab: The initial system settings such as whether you want to create a demo database, work order numbering, work request numbering (used if you have FastMaint Professional edition) and purchase order numbering.